Dunbar Information Vault On-Demand (DIVO)
DIVO is an online resource for clients of BDA. DIVO stands for Dunbar Information Vault On-Demand. DIVO is a HIPAA-compliant, online client repository or ‘vault’ that contains the latest information available regarding documentation and coding from the professionals at BDA. Once your information has been added to DIVO, it is available online 24/7 for your administration, providers and coding staff to access and refer to on an as-needed basis.
All of the information in DIVO is tagged and archived so that your staff will be able to search it online by topic or CPT code. In addition, you can use DIVO to train your newest hires via training videos, downloadable PDF files, or viewable topics.
DIVO is also interactive. If your staff has a question while looking through various topics on DIVO, they can use the messaging function of DIVO to type their question and receive a response promptly.